Customer Management Excellence

Customer Management Excellence

4.11 - 1251 ratings - Source

he past decade has seen a vast upsurge in the importance attached to customer service from businesses operating in both the B2B (business to business) ... Three years ago Quest Media introduced the National Customer Service Awards.

Title:Customer Management Excellence
Author:Mike Faulkner
Publisher:John Wiley & Sons - 2003-03-28


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