4.2.2 QUALITY MANUAL What Is the Requirement? The quality manual provides a basic description of the quality management system. It must describe the scope of the quality management system and include the justification for exclusionsanbsp;...
|Title||:||Cracking the Case of ISO 9001:2008 for Service|
|Author||:||Charles A. Cianfrani, Jack West|
|Publisher||:||ASQ Quality Press - 2009|