Aimed at knowledge management professionals and students in the field of knowledge management, information science, information systems and software engineering, the book provides answers to the awhat-isa and awhy-isa questions with regard to knowledge management. It investigates the concepts and elements, the drivers, and challenges involved in knowledge management. In the second part of the book the ahowa and awith-whata characteristics of knowledge management are covered. Although knowledge management is primarily concerned with non-technical issues, this book concentrates on the technical issues and challenges. A new technology framework for knowledge management is proposed to position and relate the different knowledge management technologies as well as the two key applications of knowledge management, namely knowledge portals and knowledge discovery (including text mining). Best practices for a number of knowledge management issues are discussed A new technology framework for knowledge management is proposed to position and relate the different knowledge management technologies Written by internationally acknowledged KM researchers and practitioners... expert mapping and knowledge mapping); articles; white papers; user manuals ; etc. ... A knowledge base should have a carefully designed classification structure, content format and search engine (Oa#39;Dell, Grayson and Essaides, 1998 ).
|Title||:||Coping with Continuous Change in the Business Environment|
|Author||:||Antonie Botha, Derrick Kourie, Retha Snyman|
|Publisher||:||Elsevier - 2014-01-23|