consumer and quality

consumer and quality

4.11 - 1251 ratings - Source

This Book Presents The Basic Guidelines To Help Consumers Make The Most Appropriate Purchase Decisions In The Contemporary Multichoice Environment.Important Features * Highlights Importance Of Quality As The Major Factor For Purchase Decisions. * Consumer Rights And Responsibilities Elaborated. * Consumer Complaint Redress Procedures And Consumer Court Cases Detailed. * Practical Case Studies And Examples Cited. * Tips On How To Deal With Various Situations Regarding Product Quality, Durability And After Sales Service. * A Simple Lucid Style Bereft Of Technical Jargon.General Readers Would Find The Presentation Interesting And Purposive. Consumer Activists, Professional Managers And Service Providers Would Also Find This Book To Be A Valuable Reference Source.In another case, Ford Motor Company was ordered to pay $295 million to a family of three killed in 1993 when their Ford Bronoco rolled over on an interstate highway. Ford Motor ... The voluntary safety recall affected Lincoln Town Car, Mercury Grand Marquis and Ford Crown Victoria vehicles. ... Public notices, in the media, about a potential problem with a product/ service are few and far between.

Title:consumer and quality
Author:D.B.N. Murthy
Publisher:Taylor & Francis - 2001-01-01


You Must CONTINUE and create a free account to access unlimited downloads & streaming