Cloud Essentials

Cloud Essentials

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Continual Process Improvem ent Level ServiceCatalog A v a ila b ilit y M a n a g e m e n t Service Reporting and Service ... There are 26 different processes identified in ITIL 2011, grouped into five distinguished volumes: a–m Service Strategyanbsp;...

Title:Cloud Essentials
Author:Kalani Kirk Hausman, Susan L. Cook, Telmo Sampaio
Publisher:John Wiley & Sons - 2013-05-02


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