BUSINESS COMMUNICATION: IN PERSON, IN PRINT, ONLINE, 9E offers a realistic approach to communication in todayas organizations. The text covers the most important business communication concepts in detail and thoroughly integrates coverage of todayas social media and other communication technologies. Building on core written and oral communication skills, the ninth edition helps readers make sound medium choices and provides guidelines and examples for the many ways people communicate at work. Readers learn how to create PowerPoint decks, use instant messaging and texting effectively at work, engage customers using social media, lead web meetings and conference calls, and more. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.You propose a training program to improve customer service skills for call center representaCreate a PowerPoint Report tives. The estimated costs are $15, 000. store and have been asked to compare the number of items made in China, anbsp;...
|Title||:||Business Communication: In Person, In Print, Online|
|Publisher||:||Cengage Learning - 2014-01-01|