Brand From the Inside

Brand From the Inside

4.11 - 1251 ratings - Source

Every employee in a business has the opportunity to positively or negatively influence how a customer perceives your business and its brand. ... How the dealer showroom at Carmax is set up. ... The tone of a customer service representative.

Title:Brand From the Inside
Author:Libby Sartain, Mark Schumann
Publisher:John Wiley & Sons - 2008-06-06


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