BBVA Innovation Edgeas seventh issue will provide you very interesting and useful information about the last trends regarding omnichannel strategies and customer experience. 'BBVA InnovationEdge' is the first corporate multiplatform magazine focused on innovation. Each edition features articles, analysis and huge information about a particular theme. The main purpose of the magazine is to express the new trends and the upcoming technologies that may impact to the financial industry.Bain aamp; Company | Customer Loyalty in Retail Banking, 2012. ... Forrester Research | Assess the Impact of Touchpoints Along the Consumer Path-to- Purchase, April 2013. Forrester ... Google | The Role of Search in Credit Card Shoping, 2010.
|Title||:||BBVA Innovation Edge. Customer Experience (English)|
|Author||:||BBVA Innovation Center|
|Publisher||:||BBVA Innovation Center - 2013-12-17|