Containing essays from leading experts in the industry that discuss academic theories and practical applications of wireless communications, this book focuses on the latest wireless technologies and advancements. A diverse volume, it seeks to shed light on such topics as business strategies and current trends while combining the perspectives of many specialists across the nation.Upgrading Customer-Centric Service to Differentiated Experiences Using a MVNO business model, niche ... Todaya#39;s customers want access to customer service through whatever channel is most convenient for them a call center, Web ... Sprint is using an outsourcing strategy to transform its customer-service processes.
|Title||:||Annual Review of Wireless Communications|
|Author||:||International Engineering Consortium|
|Publisher||:||Intl. Engineering Consortiu - 2006-01-01|