From January through April 2009, Affinion also tracked acustomer contacts with the Affinion Support Desk, which handles customer ... of 1-800-Flowers.com, AirTran Airways, Classmates.com, and Priceline who had been enrolled in Great Fun, an Affinion discount program. ... In a training manual, Affinion has informed its newly hired call center representatives that during an a8-hour shifta they will takeanbsp;...
|Title||:||Aggressive Sales Tactics on the Internet and Their Impact on American Consumers, S. Hrg. 111-513, November 17, 2009, 111-1 Hearing, *.|