Achieving Software Quality Through Teamwork

Achieving Software Quality Through Teamwork

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Successful software depends not only on technical excellence but on how members of the software team work together. Written in easy to understand language by a leading expert in the field, this ground-breaking volume provides an overview of the team culture required to develop quality software. Reflecting the different views on the nature of software quality, the book helps groups in a software team to communicate more effectively and to overcome the conflict created by their different perceptions of quality. You learn the roles and activities of team members (including customers) throughout the life of a software product, from before the software development starts and during the software development lifecycle, to after the software has been deployed and is in use.activities based on the recommendations of the IT Service Management Forum [7 ], which is an international center of ... Service-level management is about understanding, agreeing on, and monitoring the level of service provided by the ITanbsp;...

Title:Achieving Software Quality Through Teamwork
Author:Isabel Evans
Publisher:Artech House - 2004-01-01


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