Korea has been going through major changes since 1992, including a civilian government, opening the financial markets, restructuring of chaebols, changing roles of women, and new relations with North Korea. There have also been cultural changes which reflect on the Korean way of doing business and of living. The knowledge and skills for coping with these changes need to be mastered by those who want to interact with Koreans. The need for interpersonal relationships and good communication should be emphasized. This is a reference to understanding changing cultures and business practices in Korea for scholars, and a comprehensive guide to Korean business practice, protocol, and communications styles for professionals.One American hotel chain lost its customers when the general manager refused to throw in free flower arrangements or banners. Customers wanted ... of customer service. In 1994, Samsung announced a two-year free service warranty andanbsp;...
|Title||:||A Cross-cultural Reference of Business Practices in a New Korea|
|Publisher||:||Greenwood Publishing Group - 1996-01-01|