gets. done. Being allowed to make decisions about how they do their jobs ranked 4th in importance among 65 factors that influence ... Their intention is to ensure consistently highquality client or customer service. Managers and supervisors must balance this intention with caution to avoid micro-managing people and tasks.
|Title||:||7 New Rules for the Sandbox|
|Author||:||Paula J. MacLean|
|Publisher||:||Silver Creek Press - 2009-02|