Offers easy tactics, technical tips, and methods for measuring customer satisifaction, taken from qInc.q and qInc. Technologyq magazines1} Celebration Time M icrotest, a $50-million computer and LAN products supplier, celebrates National Customer Service Week each year. The Phoenix- based company designs a series of activities to recognize the firma#39;s 200 employees foranbsp;...
|Title||:||301 Great Customer Service Ideas from America's Most Innovative Small Companies|
|Publisher||:||Incorporated Pub - 1997|